English
Nederlands
Deutsch
Français
Español
Italiano
Sverige
PolskieAll categories
Front loading dishwashers
Pass-through dishwashers
Utility washing machines
Water treatment equipment
Water treatment consumables
Cleaning and rinse aids
Dishwashing baskets
Customer reviews
9.1 / 10
The contents of your shopping cart:Edit
There are no products in your shopping cart
The contents of your quote:Edit
There are no items in your quote yet.
To file a complaint
It is of course very annoying when something goes wrong with your order or a problem occurs. We will of course resolve your complaint for you.
We come into contact with many customers every day. In addition, we do our utmost to serve you in a professional, friendly and honest manner. We see suggestions and complaints as valuable information to improve our services. We appreciate if you want to bring this to our attention.
You can report your complaint to us in three different ways:
Written
Submit your complaint in writing to:
Horeca.com
Attn. Customer Service
Atoomweg 66
3542 AB Utrecht
The Netherlands
State your personal and address details and possibly your telephone number.
By email
You can of course also send us an email. This can be done at info@horeca.com.
Contact Form
You can easily fill in the contact form on our contact page.
Response time
On business days you can expect an appropriate response from us within 48 hours and a substantive response to your complaint.
Customer reviewsgrade is based on 674 reviews
- Independent reviews
- Secure ordering and payment
- Expert advice
- 100% proven reliable
9,1
Frank
7 April 2025
Happy returning customer. Ordering is streamlined, all billing etc. - fully automated. Reasonably priced shipping.
Daan
24 March 2025
Good customer service 👍🏻
Karsten
11 March 2025
Very easy to reach, respond quickly and high level of service! Both by phone and chat directly reachable. I was able to pick up my order the same day. When a part appeared to be missing from the box, an employee who lived nearby came to deliver it to the office himself. I have never experienced this anywhere else, recommended!
